Terms of Service

  1. TERMS AND CONDITIONS
    When visiting or using the website FortniteItems.gg you automatically accept our Terms and Conditions. The company (Game Trade, UAB) has the right to change Terms and Conditions at any time without notice. It is the customer’s responsibility to be aware of our Terms and review them regularly.
  2. COMPANY DETAILS
    The company operating FortniteItems.gg is “Game Trade, UAB” registered address and with offices located at Juozo Balčikonio g. 9, LT-08247, Vilnius, Lithuania. Company registration code: 304750778. Telephone number: +37060462791. Email address: [email protected]
  3. GOODS DELIVERY
    After company receives payment from the customer we establish the fastest possible delivery to buyer using communication through live chat. All goods we sell are virtual goods and all sales are final. Company does not have returning policy – all sales are final.
  4. REFUND POLICY
    After the purchase is complete and Company has received payment we establish delivery with the buyer in the shortest possible time. If delivery could not be established or customer wants a full refund, we issue refund before goods are delivered. Please note that refunds can take up to 1 week to complete. Refunds are issued from Company side within 72 hours and it can take up to 4 working days to complete. This time period depends on payment method. Orders made with Paysafecard or FortniteItems.gg Gift Card as the payment method cannot be refunded.
  5. CANCELLATION POLICY
    Orders can be cancelled any time ONLY before items are picked up. Before delivery is established, a customer can request an order cancellation at any time, via email or live customer support chat. Cancelling your order will grant you a full refund. If an order is not picked up within 1 week, it will be automatically cancelled and refunded as well. After delivery is established and items are picked up, all orders are final and can no longer be cancelled.
  6. GOODS SOLD ON FortniteItems.GG
    FortniteItems.gg sells ONLY virtual goods. No physical goods are sold or delivered. Goods delivery is established in-game without any physical delivery.
  7. PERSONAL DATA
    Your personal data will be used to for fraud prevention only. We reserve the right to disclose your provided information to third parties in case of fraudulent activity or its attempt. In any other circumstances your personal data will not be disclosed. Please check our Privacy Policy for more information about how we manage personal data.
  8. IP CHANGING SOFTWARE USAGE
    We do not allow the use of any IP changing software. Purchases made using such software will be declined. Your real IP address is important to prevent any fraudulent activity and keep customer funds safe.
  9. ADDITIONAL INFORMATION
    We reserve the right to request additional personal information to verify your identity and prove ownership of the PayPal account or payment card used to purchase goods. This information is needed to prevent any fraudulent activity and to keep your funds safe.
  10. CHARACTER TERMINATION
    By buying goods on FortniteItems.gg you are responsible for all risks related to your in game account/character. We do not take any responsability if the customer account receives a penalty for using our services. However, from our experience, this is extremely unlikely to occur.
  11. PURCHASED GOODS DELIVERY TIME
    Goods must be delivered within 24 hours after payment is received. This is the Company’s obligation for customers. If delivery could not be established within this time frame at any of the sides’ fault, the customer will receive a full refund. Customer and Company can set longer delivery time frame with both parties agreement. Please note that 99% of purchases are completed within 10 minutes.
  12. CHARACTER NAME
    Goods are delivered only to the character whose name is provided during the checkout process.
  13. COPYRIGHT
    All content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of the Company or its content suppliers and is protected by domestic and international copyright laws. The compilation of all content on this site is the exclusive property of the Company and is protected by domestic and international copyright laws. All software used on this site is the property of the Company or its software suppliers and is protected by domestic and international copyright laws.